FAQ's
1. How do I reserve the items I want?
To reserve items, please contact us as soon as you're ready. We'll reserve your items with a deposit.
We take a limited number of events per week. Click on the GET A QUOTE link up top.
2. Can I come & see the glasses to pick them out?
Short answer is NO. This business is a side passion project & hobby (a mother, daughter team & some other unsuspecting family members). We work outside of business/school hours & have the glass functionally stored in a dedicated section of our house. There is not showroom.
What we can do is use your inspo pics (bridesmaid dresses, floral samples pics, color pallet, balloon selection, etc) to create a mix for you. We can also put together a sample box if you need to take the goblets for a customer to see in person or to match linens.
3. How does payment work?
We'll reserve your items with a 50% non-refundable deposit. The balance is due 14 days before the event.
4. Can I pick up the items I want?
Yes, pick-up on items is free. We're located in the Embry Hills area (Atlanta/Doraville). You must arrive in a vehicle big enough to carry your items. A glass rack is pretty big & only holds 16-25 glasses. Maybe don't send a family member to get them in their mini-cooper (it's happened people!).
5. Can my items be delivered?
Yes, delivery is calculated at approximately $0.35 per mile and $0.25 per minute from the service address (3717 Evans Dale Dr., Atlanta, GA 30340) x 4 trips. However, there is a $40 minimum delivery charge (to pay one of our people at least $20 for each trip). If gas goes above $5/gal, the gas portion will be recalculated using a formula based off of 15 mpg.
6. Is there a MINIMUM?
There is not a minimum when doing self pick-up. You can rent 12 glasses for a picnic or 20 for a baby shower, etc.
7. What do I do if an item breaks?
Items break from time to time. It's not fun, but it happens. The replacement cost charge is five times the rental cost unless stated differently in the rental agreement. Goblets are $15 to replace.
8. Can I have all of the same glass color & style?
Depending on the size of the event, we typically do not have enough glasses in one exact design and color. Finding vintage glassware is a process of locating these beautiful pieces along the way and building them into a collection. Even when we find the "same" glasses, they can actually vary in their height and dye lot. Sometimes the same style glasses next to each other can even look a little different. This is why we work in color families and pay attention to glass patterning in order to achieve eye catching displays in the quantities you need.
9. What if I change my mind on my colors? Need more? Or need less?
As long as we have what you need, we'll do whatever we can to accommodate your request. Let us know asap of any changes you need to make so we can better assist.
10. How long is my rental period good for?
Your rental period and web stated pricing cover three days of rental. This is to afford you the flexibility for Day 1 to be the 'staging' day. Day 2 is the 'event' day. Day 3 is the 'clean up /event tear down' day. If you need items longer, this can be added to the quote and put into the rental agreement.
11. What if it rains?
It's good luck, right? Just like you'll have a backup plan for rain on your event day... You should include your rental items in your back up plan. Most items easily transport inside to your alternative rain location.
12. Do you offer China or plate rentals?
Not currently. We are a small business & we've opted to let larger rental companies and caterers handle plating needs. Our unique voice exists in providing vintage glassware & we're remaining focused on this specialty market. We do still provide plating options for venue packages where we are noted as a preferred vendor.
13. Why should I rent instead of buy?
Ah-hem... Speaking from personal experience... Trying to buy all of your own items for your wedding isn't as easy & fun as you think. Some brides (finger also pointed at myself) think, 'why rent an item when I can buy it for a few bucks more or possibly try & make it for less?' Typically, renting provides you the ability to have nicer things for the same or less cost than buying them. You do not want to have tons of wedding items left over to figure out what to do with when you are done. Let your vendors bring your items in & then take them away for you. Remove as many DIY projects as you can & rent items when possible.
Also on this topic, there is a pretty steep learning curve with buying vintage glass & it can end up costing you A LOT of money (been there, done that). It's not as easy as just rolling up to a few Goodwill's to find 100 pink goblets. Goodwill also pulls a majority of their colored goblets to sell online & you're lucky to come across them in the stores at all.
14. Any wedding advice?
Sure. Here's a short list of things we thought might be useful (a.k.a learned the hard way)...
We would advise you to use a photographer & videographer recommended by a friend or that you've fully researched. See if you can spring for the second photographer. If your photographer is spread too thin, all of your special details might not make it to the photos.
Good news, we had an amazing Atlanta based caterer that really elevated our guests' experience. We refer anyone to them that will listen!
Make sure your planner knows to set aside time for you to visit with guests. We had people come to the wedding & give money that we did not even get to meet. *face palm*
15. Ok, let's get this back on track...
Let us know how we can make your event easy & special!